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11 October, 2008





Embracing The Amateur

By Neil Dodds
09 March, 2006

A fortuitous consequence of FT.com's free content week is that Reuter's chief executive Tom Glocer's speech to the Online Publisher's Association conference is now available online.

We covered this speech last week, but there's plenty more there. Glocer argues that citizens with phone cameras are likely to be on the scene of any major news story as it happens faster than journalists, and as such have an important role in writing the first draft of history:

"In the news industry, professional and “amateur” content combined creates a better product. It tells the story at a deeper level. Take the tragic Boxing Day tsunami in 2004. For the first 24 hours the best and only photos and video came from tourists. By day two, professional news organisations got to the scene and captured the horror of the aftermath, influencing the international response by capturing the sheer scale of the disaster. A pro-am co-operation meant telling the story at another level – the horror of the wave strike and the tragedy of the aftermath.

"You have to be open to both amateur and professional content to tell the story completely. I believe that professional articles and photographs, if available, will generally be authoritative. But, in the first instance, they can be complemented by content created by amateurs.

"We are now at our crossroads. Old media – and I now would include the first wave of online publishing – have a choice: integrate the new world or risk becoming less relevant. Our industry must not fall into the old protectionist strategies that defined the first phase of the internet. The internet was not invented just to show a replica of yesterday’s newspaper with a few banner advertisements. We cannot be the choke-hold, blocking the new creators in a bid to protect our legacy businesses.

"There is no doubt that our businesses will be stronger if we employ a more collective and open-minded approach to content. The media world is changing again. It is becoming far more exciting for the consumer but posing challenges for media businesses. We all now have access to a rich world of new content creators. The trick is how we use that opportunity."

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